I was excited when a friend invited me to go to my first gun shop and indoor range one Saturday morning. Unfortunately, the range we visited was dark, dirty, disorganized and the people were rude. They seemed more interested in “testing” our knowledge with a condescending tone than providing real service. I just wanted to buy a gun and shoot it with my friend — but the whole process was intimidating and completely frustrating.... Why wasn’t buying a firearm an easy, pleasant experience like most other retail shopping? Why were ranges dark, dirty, and scary? I learned from friends this was the norm. After another trip to a gun shop, I thought this experience could be made a whole lot better.

Shooters were being underserved and misrepresented, which was a shame because shooting is so much fun! I was 51 years old, with no experience in the industry—just a belief that a rational approach would be welcomed. I used all my savings and opened our first location in Cincinnati in 2012. We focused on making sure people had a good experience, whether it was their first visit to a range or if they had been shooting for decades. The profits from that first store were put into the next location, and from there we kept adding stores.

Today, we are the largest operator of indoor shooting ranges in the world. At Range USA we’re committed to treating you right every time we have the opportunity. The loyalty of our customers and the diligence of our associates have been the keys to our success. Our attitude is different because we have a clear mission – to develop responsible gun owners. We do this by providing a welcoming, mainstream retail experience with modern, safe indoor ranges for our customers of all experience levels. Thank you for helping us become “America’s Indoor Shooting Range,” and for helping us further our mission every day!