Trade-In Policy

Trade-in for all working and in good-condition firearms are accepted (No Class III Items). An associate will appraise your gun, and the appraised value of the firearm is at the discretion of Range USA management. Cash and check are not available for trade-ins, only in-store credit.

Returns and Cancellations

• All firearms and ammo purchased online or in-store are not eligible for return
• No returns will be accepted after 30 days or where no receipt is provided
• In-store optic and accessory purchases can be returned if completed within 30 days of receipt and items are in good selling condition. A refund will be applied to the payment method used for purchase, and a 25% restocking fee will be assessed and subtracted from your refund.
• Online orders scheduled for pickup in-store do not qualify as an in-store purchase
• It's the store's discretion to accept a returned item or not
• Gift cards and eGift cards are not refundable

Online Purchase Returns

• Online optic and accessory purchases (home delivery or pickup in-store) can be returned if completed within 30 days of receipt and items are in good selling condition. A 25% restocking fee will be assessed and subtracted from your refund.
• Online purchases that are cancelled or not picked up from a store within 30 days, will be assessed a 25% restocking fee. This fee will be subtracted from your refund.
• Online purchases refused during in-store pickup due to damages will not be assessed a restocking fee. Please verify all purchases are not damaged prior to leaving the store.

Exchanges

All exchanges are considered a return and will be processed that way. A refund will be provided allowing you to purchase a new order

Shipping Policy

We can ship all kinds of items directly to your home, such as ammunition, accessories, optics, and gear. Pick the shipping option at checkout and have your items appear 7-10 business days later. We cannot directly ship firearms to your home: all Firearms or any serialized product, lower receivers, and frames.

You can conveniently pick up your order from one of our 40+ Store Locations for free, or we can ship them to a local gun shop (FFL) near you (you can select a local FFL at checkout). Once we verify their license, we will ship your order. Your local shop will likely charge you a transfer fee to transfer the firearm. Please contact them to find out what they charge. We currently do not offer to ship to states outside the lower 48 or international addresses. We do not ship to P.O. boxes.

If you select to pick up products from one of our stores, there are no shipping or transfer fees except for HAZMAT items. Regardless of shipping destination, all HAZMAT items incur an additional $35 fee. Shipping a firearm to an FFL will have a shipping fee and a fee charged by your local FFL.